Who Answers When You Call the Red Cross?

We are all used to our calls being routed to automated answering services and call centers around the world, but when you call our local office, your call is answered by a either a staff member or volunteer right here in our office. Sometimes, that volunteer is Barb Truesdale, who volunteers at our front desk weekly.

Barb had planned on becoming active with the Red Cross after she retired, but was only recently able to join us. She's working on completing her training as a disaster services volunteer, but in the meantime she comes in each week and helps us out, "so that I can contribute somehow," according to Barb. I would like to point out that Barb contributes a lot by being the first contact for many of our clients after they've experienced a disaster. Her kindness and patience make a big difference and we are happy to have her helping us in our office.

I know that being a receptionist isn't glamourus, but it's important and it allows us all to be more efficient and better serve our clients and our community. I hope you'll join me in thanking Barb for her time, effort, and compassion. Thank you Barb!!


If you'd like to join us, you're invited to click here for more information about how to get involved.